Do you have a suggestion?

Every suggestion we receive from you helps us better understand your needs, contributes to improving your experience, and continuously develops content and products. Because we care about your opinions, we have created a "Contact Us" page to be a direct channel through which you can share your suggestions, feedback, or any ideas regarding Thmanyah's content or products.

#How do I share my suggestion?

You can share your suggestions through the "Contact Us" page by selecting the appropriate category and filling in the required information. Below are the available form options:

1. Sponsorship, Advertising, or Partnership Request: For entities wishing to collaborate with Thmanyah through sponsorship, advertising, or partnership with one of our programs.
2. Thmanyah Studios Services: For those wishing to utilize Thmanyah studios to produce and execute a specific project or content.
3. Content or Guest Suggestion: To share a new content idea or suggest a guest to be hosted on one of our programs.
4. Technical Issue: To report any technical issue you encountered while using Thmanyah's digital products.
5. General: For any inquiry or feedback that does not fall under the previous categories.

If you do not find the appropriate category for your request in the list, you can contact us via "Ask Thmanyah", and we will assist you immediately.

#I want to join the Thmanyah team, is submitting a suggestion the right option?

Job applications have a separate page, you can follow and apply via the "Jobs Page".

#Frequently Asked Questions

1. Will I receive a response to every suggestion or message I send? For suggestions and partnership requests, we only contact the requests we decide to follow up with. If you have applied for a job vacancy, you will receive a response of acceptance or rejection after screening the applications.

2. Does every user suggestion to improve the app turn into a feature? No. Every feedback is read and understood, but it does not necessarily turn into a feature directly. The product team reviews the feedback based on its frequency, its impact on the listening experience, and its relevance to the app's general direction, then it is prioritized.

3. How long does it take to respond to my suggestion? The review time varies depending on the type of request and the number of suggestions received, and we strive to review all suggestions carefully.

4. Can I suggest content or a guest for a specific program? Yes, you can choose "Content or Guest Suggestion" to explain the details of your proposal in the designated fields.

5. Can I contact you to propose a partnership or sponsorship? Yes, choose "Sponsorship, Advertising, or Partnership Request" in the form and fill in the required fields such as the targeted program, budget, and campaign timeline.

6. I have a technical issue with the app or website, where do I report it? Choose "Technical Issue" in the form, specify where you encountered the problem and the type of device used, with a detailed explanation of the issue, or contact us via "Ask Thmanyah" so we can assist you faster.

7. I want to request Thmanyah Studios services to execute a project, how do I start? Choose "Thmanyah Studios Services", and share your project idea briefly, specifying the number of episodes or seasons and the expected execution time, and if you have a dedicated budget.

8. My request does not fit any of the available categories, what should I do? You can choose the "General" category and explain the details of your request in the designated field.

9. I couldn't send my suggestion on the "Contact Us" page? If you encounter any issue, contact us via "Ask Thmanyah" to assist you as quickly as possible.