I'm having trouble playing episodes on Radio Thamena.
The operation of episodes in "Radio Thmanyah" depends on the audio player and the episode hosting source. If you encounter an issue playing or listening to episodes, refer to the common cases below with appropriate solutions for each case.
Problem with Playing a Specific Episode
If all episodes are working normally and you face the issue with a specific episode only, remove the episode from the queue by dragging it from left to right, then play another episode and try playing the episode again.
If the issue persists, it may be related to the episode hosting source. Try playing the episode through another podcast player, or contact us via Ask Thmanyah.
All Episodes Not Working on Radio Thmanyah
If all episodes are not working, clear the app's temporary data by following the steps below and then restart it.
Android Devices:
- Open the device settings.
- Enter the apps.
- Choose Radio Thmanyah.
- Enter storage.
- Choose clear cache.
- Open the app again.
iPhone Devices:
- Open settings.
- Enter general.
- Choose iPhone Storage.
- Choose Radio Thmanyah.
- Tap remove app.
- Reopen the app.
After performing the above steps, the app reloads the episode player's data and temporary files anew, and the issue is often resolved if it's related to the player or data stored within the app.
Frequently Asked Questions
1. How do I solve the issue of an episode stopping during listening?
This issue may occur due to a connection interruption or a problem related to the episode hosting source. Try downloading the episode and listening to it without needing an internet connection.
2. Why doesn't the downloaded episode work?
Delete the downloaded episode and then download it again, as an issue may occur during downloading or saving it within the app. If the problem persists, close the app and reopen it, then try re-downloading the episode again.
3. Why does episode playback stop when the app is closed?
Episodes continue to play when exiting the app normally, but if you close the app entirely from open apps, playback will stop.