Sound Preferences

The audio preferences feature allows you to switch listening between the commentators' voice or the stadium "crowd" sound while watching live match broadcasts, and it is a feature available only to Thmanyah subscribers.

#How to activate audio preferences

#Through the mobile app

1. Go to "My Account"
2. Click on "Audio Preferences"
3. Choose your preferred audio option

#Through the Thmanyah app on smart TVs

1. From the side menu - Settings
2. Click on "Audio Preferences"
3. Choose your preferred audio option

#Through the website: app.thmanyah.com

1. Click on the name or account picture
2. Settings
3. General settings
4. In the audio preferences section, choose your preferred audio option

Or through the video player while watching the live broadcast, you can activate audio preferences and choose your preferred sound on all versions of the Thmanyah app: mobile, smart TVs, and the website.

#Frequently Asked Questions

1. Can audio preferences be saved as a default option?
Yes, after choosing audio preferences, they are saved by default on your account, and this applies to all devices linked to the account on all versions of the Thmanyah app.

2. Can audio preferences be changed during the match?
Yes, you can change the audio at any time while watching the live broadcast.

3. Are audio preferences available in replays or summaries?
No, audio preferences are available only in live broadcasts.

4. Is the "audio preferences" feature available to everyone?
The feature is available only to Thmanyah subscribers and works during live match broadcasts.

5. I'm a subscriber and the audio preferences option doesn't appear for me?
Most likely because you are not logged in with a subscriber account, or because you are watching non-live content (replay or summary).
Try opening the live broadcast and ensure you are logged in.

6. Does choosing the audio affect the picture quality or internet consumption?
No. Choosing the audio only changes the audio track, and picture quality depends on internet speed and quality settings.

7. What should I do if I encounter a problem with the audio preferences feature?
If you encounter a technical problem, try the following steps:

1. Exit the broadcast or app completely, then return to it.
2. Switch the audio preference to "stadium sound" and then back to "commentator".

If the problem persists, please contact the Ask Thmanyah team. Note that these issues are often transient in many cases.