System Requirements - Thamanyah App

You can follow Thmanyah via the "Thmanyah App" or "Thmanyah App - Web Platform" from your mobile, smart TV, computer via browser, or supported gaming devices. If you encounter a problem logging in or playing the video, it's often due to internet connection issues, an outdated device or system, or an unsupported device. Below are additional details on the topic:

#Recommended Internet Speeds

For the best viewing quality of "live streaming" of Saudi matches and tournaments on Thmanyah, we recommend a stable internet connection with the following speeds:

Internet download speed (minimum)

Quality

Resolution

20 Mbps

Maximum quality (UHD / 4K)

2160p *

12 Mbps

High quality (FHD)

1080p

6 Mbps

Medium quality (HD)

720p

3 Mbps

Standard (SD)

480p

* 4K quality is available to subscribers only and is for certain important matches only, not all matches.

ℹ️ Check your network's internet speed on your mobile, tablet, or computer from the site https://speed.cloudflare.com/ while on the same network, and the site will start the test directly to give you the results.

#Supported Browsers and Devices

You can follow the Thmanyah App - Web Platform from most modern internet browsers. Some viewing features may vary depending on your device and browser type, so update your OS and browser to the latest version. We are constantly working to improve browser compatibility to provide the best viewing experience possible.

ℹ️ Important notes for viewing via browsers:

1. On Mac devices via Safari, some options like changing quality or choosing commentators may not appear.
2. If your browser is outdated or incompatible with streaming, a message will appear inside the player explaining the requirement (such as updating the browser).

#Following Thmanyah on Smart Screens

#Android Screens "Android TV / Google TV"

Some screens operate on the "Android TV / Google TV" system approved by Google, while others operate on open-source versions. Approved devices usually provide better compatibility and clearer updates.

For the best viewing experience, we recommend screens:

✅ Approved by Google and operating on "Android TV / Google TV"

✅ OS version "Android 8.0" or above

✅ Screen model: 2019 or later

Find the Thmanyah app in the TV's app store. Search for "Thmanyah" and ensure you can download and install it.

⚠️ Warning: If the TV is unsupported, its system is outdated, or Android was manually installed on it, a message may appear that the app is incompatible. Even if installation succeeds, the app may malfunction due to low memory or device specifications.

#Apple Screens "TVos"

"tvOS" is Apple's proprietary operating system designed for a big-screen viewing experience. It provides an interface for streaming via apps, an app and game store, and supports features like "4K HDR" and "Dolby Atmos". To watch Thmanyah on this type of TV, you need a device that meets the following requirements:

• Minimum OS: "tvOS 16" or above.

• Supported devices: The app supports all "Apple TV" models.

ℹ️ To control the app via the screen, you can use any of the Siri remotes and touchpad/trackpad controllers as long as the Apple TV supports them.

#Screens Operating in Web Environment "webTV"

"WebTV" devices are smart TVs relying on the browser environment and the company's specific app stores, so the streaming experience may vary depending on the device's system and version. To ensure compatibility, update the TV system to the latest version, and ensure the app store on your TV is official and available for our region "the Arab world region".

The most common compatibility for watching Thmanyah on these screens:

1. Samsung "Tizen": Models 2019 or later, or Tizen 3.0+

2. LG "webOS": OS "webOS" version "5.0" or later, including the "LG Content" store where you find the Thmanyah app when you search for it. If it doesn't appear, the store in your country likely doesn't offer it, or your device's system is unsupported.

3. Hisense "VIDAA": Models 2021 or later

⚠️ Operating systems like "Tizen", "webOS", and "VIDAA" are used by different TV brands, and the app experience may vary from one device to another even if the OS is the same. Therefore, we cannot guarantee that the Thmanyah app will operate the same or with all features on all devices not mentioned above.

#Streaming Devices Connected to Screens "Streaming Stick"

These are small devices that plug directly into the TV via "HDMI", turning a regular screen into a smart screen capable of running apps and connecting to the internet.

To run the Thmanyah app, the "Streaming Stick" device must operate on an Android OS version "8.0" or above. If the device operates on an OS version older than "8.0", or on a different OS altogether, you will not be able to run the app.

⚠️ Picture clarity and viewing quality depend on the TV's capabilities in terms of resolution and display quality, and there is no impact from the streaming device connected to the device which is only used to run the app and content, while the level of clarity you see on the screen is linked to the TV screen's capabilities.

#Gaming Consoles

To run the Thmanyah app on PlayStation, you need a "PS5" device connected to the internet and a PlayStation Store account registered in one of the Gulf countries or Lebanon, then search for the app in the Media section and log in via the Thmanyah app by scanning the QR code with your mobile camera or using a QR reader app.

#Following Thmanyah on "iOS" Devices

You can download the Thmanyah app on "iOS" devices with version "iOS 16" or above, with at least 1GB of RAM. Forcing installation on older versions may lead to installation failure, app malfunction, or abnormal operation.

#Following Thmanyah on "Android" and "Huawei" Devices

You can download the Thmanyah app on "Android" and "Huawei" devices with version Android "8.0" or above, with at least 1GB of RAM. Forcing installation on older versions may lead to installation failure, app malfunction, or abnormal operation.

#Frequently Asked Questions

1. How do I know if my screen is Google certified? Check the device's certification from Google via the Google Play Store: Settings → About → Certification status (Play Protect Certification).

• If the status is "Certified", the device is supported, and you can contact us via "Ask Thmanyah" to resolve the issue.

• If "Not Certified" appears, the app may not appear or cannot be installed.

2. What is the minimum internet speed I need to run Thmanyah? For standard quality, you need 3 Mbps or more. For higher quality, you need a higher speed depending on the resolution.

3. Why does my quality drop or stream lag? The reason is often internet speed, weak Wi-Fi, or network congestion. Try switching networks or getting closer to the router.

4. Can I watch Thmanyah in 4K quality? 4K quality is available to subscribers only and is for certain important matches only.

5. I am watching from a browser, what are the supported browsers? You can watch Thmanyah from most modern browsers. Update the browser and OS to the latest version for the best experience.

6. Why don't I see options to change quality or choose a commentator? On Mac devices via Safari, some options like changing quality or choosing commentators may not appear.

7. I get a notification inside the player that the browser is incompatible, what should I do? Update the browser to the latest version and try again. If the problem persists, try another browser.

8. How do I know if my TV is Google certified? If you find the Google Play Store on the TV, or "Google TV / Android TV" appears in "About Device", this likely means the device is certified.

9. I didn't find the Thmanyah app in the TV store, what's the reason? The TV system may be outdated, the store may be in an unsupported region, or the device may be uncertified/unsupported.

10. I manually installed the app on an Android TV and it didn't work, why? If the TV is uncertified or its system is open-source or outdated, the app may appear "incompatible" even if installed manually.

11. What are the minimum requirements for Android TV / Google TV to run Thmanyah? We recommend a Google-certified TV with Android TV / Google TV system and Android 8.0 or above.

12. Can I watch Thmanyah on Apple TV? Yes. You need tvOS 16 or above, and the app supports all Apple TV models.

13. Does the app support Siri Remote? Yes. You can use Siri Remote and touchpad/trackpad options as long as the Apple TV supports them.

14. Does Thmanyah support Samsung, LG, and Hisense screens? It depends on the TV system, version, and the store available in your region. If your device is outside the supported list, the app experience or some features may vary.

15. What are Streaming Stick devices? And does Thmanyah work on them? These are devices that plug into the TV via HDMI. To run Thmanyah, they must operate on Android 8.0 or above.

16. Does Thmanyah work on PlayStation? Yes, on PS5, provided that the PlayStation Store account is registered in the Gulf countries or Lebanon, and you find the app in the Media section.

17. What is the minimum iOS and Android version for the Thmanyah app on mobile? iOS 16 or above, and Android 8.0 or above.

18. What information helps you solve the problem faster? Device type, model, system version, app version, problem time, and error message with a screenshot.